Management

Head of Customer Support

Average netto salary for this position in Lithuania is

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80% of people earn:

1,108 - 3,804 EUR

10% earn less lthan 1,108 EUR

10% earns more than 3,804 EUR

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What does the data in the graph mean?

Salaries in the survey are expressed in net.

Based on the Manoalga.lt salary survey, 80% of people on the Head of Customer Support position in the Lithuania earn between 1,108 EUR and 3,804 EUR monthly net.

10% of employees earn less than 1,108 EUR and 10% of people earn more than 3,804 EUR.

The survey is based on data from employees, cleaned of extreme and duplicate values.

Description of job position

Responsibility for leading the customer support team
Strategy creation, customer support direction and subsequent implementation,
Support, team coaching, solving demanding customers
Track the resolution of customer issues from receipt to resolution
Improving services, increasing customer engagement and facilitating organic growth
Resolving complaints and creating reports
Providing information to the company's customers, telephone and e-mail communication
Improving the efficiency of customer support and creating methodological guidelines for contact with customers

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The most common career path of an employee

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Position Head of Customer Support - Management in the labour market

In the salary ranking,
the job position takes

149. place

Women representation in position

62%

Average age of respondent by position

663. place

Security Guard

Security & Protection

765 - 1,238 EUR

150. place

Network and Service Operation Specialist

Telecommunications

1,246 - 3,354 EUR

149. place

Head of Customer Support

Management

1,108 - 3,804 EUR

148. place

PHP Programmer

Information Technology

1,432 - 3,143 EUR

1. place

Pilot

Transport, Haulage, Logistics

1,644 - 8,451 EUR

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The salary report contains:

Salary for the position by region, education, experience, company size, age
Distribution of respondents into wage bands
Salary range from 1st to 9th decile
A breakdown of all monitored non-financial benefits
Analysis of financial benefits

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